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GMS REVIEW.pdf


Department
Global Management Studies
Course Code
GMS 200
Professor
Sui Sui

This preview shows pages 1-3. to view the full 53 pages of the document.
Global Management
Chapter 1 study questions
Q1. What are the challenges if working in the new economy?
Q2. What are organizations like in the new workplace?
Q3. What is the makeup of the external environment of organization and how is an organization
linked to its environment?
Q4. Who are managers and what do they do?
Q5. What is the management process and how do you learn the essential managerial skills
competencies?
Overview of the new workplace
Companies with a future offer inspirational leadership; reward and respect people, and provide
supportive work environments.
Good technology + great people+ sound strategy + execution speed= Market dominance
Solutions Q1-Q6
Q1: What are the challenges if working in the new economy?
-Talent
people and their talents are the ultimate foundations of organizational performance
intellectual capital-(is the collective brainpower or shared knowledge or a workforce)
[Intellectual capital= competency x Commitment]
knowledge worker-(-is someone whose mind is a critical asset to employers)
-Diversity
gender, age, race ethnicity, religion, sexual orientation , and able-bodieness
Prejudice, discrimination, glass ceiling effect
-Globalization
The worldwide interdependence of resource flows, product markets, and business competition.
-Technology
Increasing Demand for knowledge workers with the skills to fully use technology.
Wal-Mart Scheduling system
-Ethics
Ethical expectation for modern businesses
-Careers
Core workers, contract workers, and part-time workers.

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Global Management
Working at Google
Q2: What are organizations like in the new workplace?
Critical skills for success in the new workplace
Mastery
Networking
Entrepreneurship
Love of technology
Marketing
Passion for renewal
Organization
A collection of people working together to achieve a common purpose
Figure 1.1 Organization as open systems
Organization Performance
Business earn a profit
Nonprofits organizations add wealth to society.
Organizational performance
Performance Effectiveness
-output
Performance efficiency
-Input
Productivity

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

Global Management
Figure 1.2
Workplace changes that provide a context for studying management
Google: amazing work place
Apple: organized system
Zappos: The happiness culture
Figure1.3 starbucks genral environment.
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