GMS 200 Study Guide - Final Guide: Fiedler Contingency Model, Shopzilla, Specific Performance

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omid

Document Summary

Workforce diversity: describes differences among workers in gender, race, ae, ethnicity, religion, sexual orientation, and able bodiedness. Prejudice: the display of negative, irrational attitudes towards members of diverse populations. Discrimination: actively denies minority members the full benefits of the organizational community. Glass ceiling effect: an invisible barrier limiting career advancement of women and minorities. Globalization: the worldwide interdependence of resource flows, product markets, and business competition. Ethics: et (cid:373)oral sta(cid:374)dards if (cid:449)hat is (cid:862)good(cid:863) a(cid:374)d (cid:862)right(cid:863) i(cid:374) o(cid:374)e"s (cid:271)eha(cid:448)iour. Portfolio worker: has up-to-date skills that allow for job and career mobility. Organization: a collection of people working together to achieve a common purpose. Open system: transforms resource inputs from the environment into product outputs. Productivity: the quality and quantity of work performance with resource utilization considered. Performance effectiveness: an output measure of task or goal accomplishment. General environment: composed of economic legal-political, technological, socio-cultural, and natural environment conditions.