GMS 200 Study Guide - Cognitive Style, Management Information System, Satisficing

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Ricardo Reyes

Document Summary

Information and knowledge basic linkages: knowledge and knowledge workers provide a decisive competitive factor in today"s economy, knowledge worker, someone whose value to the organization rests with intellect, not physical capabilities. Intellectual capital: share knowledge of a workforce that can be used to create wealth, knowledge and intellectual capital are irreplaceable organization resources, the productivity of knowledge and knowledge workers depends on, computer competency, information competency. What is useful information: data, raw facts and observations. Information: data made useful for decision making. Information drives management functions: characteristics of useful information, timely, high quality, complete, relevant, understandable. Implications of it within organizations: facilitation of communication and information sharing, operating with fewer middle managers. 1: flattening of organizational structures, faster decision making. Implications of it for relationships with external environment: helps with customer relationship management, helps organizations with supply chain management, helps in monitoring outsourcing and other business contracts. Information exchanges with the external environment: gather intelligence information, provide public information.