[GMS 401] - Midterm Exam Guide - Ultimate 40 pages long Study Guide!

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Document Summary

Intro to the field of organizational behaviour: steam whistle brewing co. Several organizational behaviour practices have contributed to steam whistle brewing co. "s success, such as leadership, human capital, diversity, and organizational effectiveness. Organizational behaviour: the study of what people think, feel, and do in and around organizations. Influences our behaviour by helping us to get things done in the workplace. Improves the organization"s financial health: ob involves everyone in the workplace, not just manages. Ob: old approach -> organizations focused mainly on the achievement of their stated goals; issues may arise because they could set easy goals, and/or they might achieve the wrong goals. Maintains good fit by changing products/services as well as how those outputs are produced, actively managing their external environment, changing their business/market location. Internal subsystems effectiveness -> how well the company internally transforms inputs into outputs. Organizational efficiency: the amount of outputs relative to inputs in the organization"s transformation process.