GMS 401 Study Guide - Statistical Process Control, Acceptance Sampling, Statistic

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: Robert Meiklejohn

Document Summary

Introduction: statistical quality control: uses statistical techniques and sampling in monitoring and testing of quality of goods and services. Inspection is an appraisal activity that compares the quality of a good or service to a standard. : inspection before and after the production process: process control. : corrective action during production: continuous improvement. Determine a quality control point: many possible places during a process where inspection could be done. Each inspection point adds to the cost of the product: manufacturing inspection points are as follows: : why pay out more money for goods that are bad to begin with. At the end of the process: customer satisfaction and the manufacturing company"s image are at stake here. At the operation where a characteristic of interest to the customer is first. Determined: before a costly, irreversible, or covering (painting or similar operation. How much to inspect: the amount can vary from none to 100, for low cost high-volume.