GMS 401 Study Guide - Midterm Guide: Quality Function Deployment, Service Design, Modular Design

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Document Summary

Product and service design: global teams provide diversity while eliminating conflicts and miscommunication. Taxonomy: knowledge: a house of quality" is achieved when no department in a single location has more than. Taxonomy: knowledge: concurrent engineering is another term for sequential development. Taxonomy: knowledge: one of the main advantages of standardization is that it increases the potential variety of products. Chapter 04 - product and service design: a disadvantage of standardization is the possibility of standardizing designs too early, which may make it difficult to modify in the future. Taxonomy: knowledge: reducing consumer choices makes service more efficient. Taxonomy: knowledge: modular design increases costs of purchasing and controlling inventory compared to non- modular. Taxonomy: knowledge: product failures can be easier to remedy with modular design. Taxonomy: knowledge: one motivation for an organization to redesign its product or service is to avoid the alternative of downsizing the organization.