GRA 216 Study Guide - Final Guide: Workplace Hazardous Materials Information System, Toyota Production System, Total Quality Management
9 Dec 2016
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Document Summary
How you manage your inputs (raw materials, people, energy, data, etc) to outputs (service, product, information) the steps. Consumers are always looking for better, quicker, higher quality, etc. Whatever happens in this transformation gives a perception of the company to clients. Determines financial success or failure on entire company. Determines the entire process of manufacture how are we actually going to put the inputs to outputs how all components work together to adhere business objective. Operations determines positive/negative outcome positive = need a good strategy (ex. Moving houses, having a good plan ensures a smoother transition) Vision statement mission statement business objectives (goals) business strategies (marketing, operations, finance, etc) breaking down the vision statement into steps that help accomplish that mission/vision. Some companies create too complex/non-sensical statements - jargon. Goals: competitive priorities (areas to excel to meet business goals/objectives) cost, Quality, delivery, flexibility, innovation (5 major competitive priorities)
