GRA 216 Study Guide - Final Guide: Total Quality Management, Defects Per Million Opportunities, Omnicom Group
9 Dec 2015
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Document Summary
Richard branson says: a mission statement should be something like a heraldic motto rather than a speech, fit at the bottom of a coat of arms and long lasting, like a twitter tweet. Vision statement answers, what do we become? (comes before mission statement) core idealology (value and purposes), and envisioned future. Mission statement answers what is our business? (purpose of existing) Job costing- tracking and applying actual costs to job after production. Purpose: compare actual costs to estimated costs and ensure that all changes that the customer makes are accounted for on the final invoice to customer. Highly custom and individual- great for small runs. Reasons why a company would tender a request for proposal: Process layout- orientated around process, group like processes according to function. Good for low volumes / custom made goods. Capacity planning- to ensure the right quality of good or services is produced at the right times and with the best use of available resources.
