MHR 405 : MHR CH1 Notes Lec 1.docx

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Organizational behaviour (ob): the study of what people think, feel, and do in and around organizations. Organizations: groups of people who work interdependently toward some purpose. Helps us to test personal theories, understand and predict and influence behaviour. Get things done ob improves and organizations financial health ob is for everyone, everywhere starting now. Organizational effectiveness: a broad concept represented by several perspectives, including the organization"s fit with the external environment, internal subsystems configuration for high performance, emphasis on organizational learning, and ability to satisfy the needs of key stake holders. Open systems: a perspective which holds that organizations depend on the external environment for resources, affect that environment through their output, and consist of internal subsystems that transform inputs into outputs. Organizational efficiency: the amount of outputs relative to inputs in the organization"s transformation process. Organizational learning: a perspective which holds that organizational effectiveness depends on the organization"s capacity to acquire, share, use and store valuable knowledge.

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