MHR 405- Final Exam Guide - Comprehensive Notes for the exam ( 35 pages long!)
30 Nov 2017
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2: develop competencies (organization, time-management, performance-based rewards (vacations, bene ts) Workforce diversity: surface-level versus deep-level diversity, surface-level diversity is an ethical imperative, better knowledge, decisions, representation and nancial returns. Employee motivation: internal forces that affect a person"s voluntary choice of behaviour, direction - goals, intensity - efforts, persistence - continuing effort. Employee ability: aptitudes and learned capabilities required to successfully complete a task. Situational factors: environmental conditions beyond the individual"s short-term control that constrain or facilitate behaviour, constraints - time, budget, facilities, cues, signs of nearby hazards. Personality: relatively enduring patter of thoughts, emotions and behaviours that characterize a person, along with the psychological processes behind those characteristics, in uenced by nature - hereditary, in uence by nurture - socialization and learning. Five factor personality model (canoe: conscientiousness - organization, dependable, agreeableness - trusting, helpful, exible, neuroticism - anxious, self-conscious, openness to experience - creative, nonconforming, extraversion - outgoing, talkative, energetic.
