MHR 405 Organizational Behaviour & Interpersonal Skills
Seminar 191 Wednesday 3-5pm VIC306
INSTRUCTOR: Dr. Gordon Wang
EMAIL: [email protected]
OFFICE HOURS: Friday 10:00-11:30am
Email Usage and Limits
Email is the best way to reach me outside of class time and office hours. You must use your
Ryerson e-mail account and an acceptable standard of business communication in any email.
Please include your course and section number in the subject line of your email. Students are
required to use their Ryerson Matrix e-mail account for all communications with Faculty and
Teaching Assistants. This shall be the official means by which you will receive university
communications. See www.ryerson.ca/acadcouncil/current/pol157.pdf
Methods of Posting Grades
Grades on assignments, tests and exams, excluding the final exam, may be posted on the
Blackboard site for the course at http://my.ryerson.ca. Students who wish not to have their grades
posted must inform me in writing before Week 2.
This course combines theories from organizational behaviour with experiential learning and in-
class practice, to introduce students to interpersonal skills concepts and develop a theoretical
understanding of organizational behaviour, as well as their ability to work productively in a team.
Topics include employee motivation, perception and diversity, interpersonal and organizational
communication, team dynamics, leadership, conflict, and power and influence.
One common experience that permeates organizational life, regardless of the type of job held, is
interactions with others. This course will introduce you to a wide array of theories on topics
relevant to understanding employee and managerial behaviour and provide insight and hands-on
experience on how to use this knowledge to address problems that you will face in organizations.
Some of the questions that we will address include: How do we effectively motivate employees?
How does personality affect job performance? What leadership styles are effective with different
employees? How can we manage organizational change? We will be applying theories at the
organizational, group and individual levels of analysis and tying them in to examples of real-
world applications through the use of experiential exercises and case studies.
1 Teaching Methods
This course will integrate formal lectures with exercises, cases, practical application and hands-on
experience. Active participation is not only encouraged, but expected and group work will be
conducted throughout the term. As such, regular class attendance is necessary. Exams and
assignments will cover all of the material covered in class including exercises, cases, videos, and
guest speakers. Preparation for each class is essential for learning the course material.
On completion of the course, students are expected to be able to:
• Explain the underlying theories and current research findings for effective behaviour in the
• Recognize and use basic interpersonal skills one-on-one and in groups.
• Function more effectively in heterogeneous teams.
• Apply OB theory to analyze and solve organizational problems.
• Explain the strategic role of the HR function within an organization and its link to
organizational behaviour theory.
McShane & Steen (2012). Canadian Organizational Behaviour, 8th Edition. McGraw-Hill
Ryerson. ISBN-10: 0071318925, ISBN-13: 978-0071318921.
Text Website: http://connect.mcgraw-hill.com/class/k_scott_mhr_405
Course Site: my.ryerson.ca
Course Blackboard Sites
There are separate Blackboard sites for your Lecture and for your Seminar. It is important that
you keep up with updates on each of these sites.
In addition to the readings listed in the tentative schedule, cases, readings and exercises may be
assigned to be completed before seminar. This is in addition to any cases and exercises we
complete during seminar.
Method of Instruction
The course combines lectures on key theories, research and current practice with experiential
learning. Lectures are supplemented with videotapes. Experiential learning is accomplished by
use of self-assessment, simulations, role-plays, and group activities.
Method of Evaluation
Reflection Paper 20%
2 Seminar Participation 5%
Mid-term Exam 15%
Team Project 20%
Final Exam 30%
Students must obtain a weighted average of 50% across the quiz, midterm, and final exam to
pass the course. Please note that you do not require 50% on each of these evaluation components
to pass the course.
The quiz, to be held in week 4 (February 5 ), will consist of 40 multiple choice questions
covering the material discussed in weeks 1-3 inclusive (Ch. 2-4).
Midterm Test (15%)
The mid-term test, to be held in week 7 (March 5 ), will consist of 70 multiple-choice questions
covering the material discussed in weeks 1-6 inclusive (Ch. 2-4; 7-9).
If you miss the quiz or midterm, you must get in touch with me within 24 hours. Make-up
exams are possible with appropriate documentation (e.g., a medical note) for your absence. If you
schedule and miss a make-up exam you will receive a grade of zero on the midterm.
Reflection Paper (20%)
A Self-Awareness Reflection Paper will be submitted, based on your experience completing the
“Winter Survival Exercise” in seminar during Week 6. In this paper you will be required to reflect
on both your own individual participation along with the group dynamics that occur during the
exercise, by drawing on the material that we have covered in class (e.g., perception, attitudes,
personality, teams, decision making, motivation). You will need to demonstrate your
understanding and internalization of the course objectives, and illustrate that you have a firm th
grasp of the core elements of Organizational Behaviour. Attending class in week 6 (February 26 )
is MANDATORY. If you do not attend this class, you will receive a zero on this assignment.
This paper is due in week 9 (March 19 ) at the beginning of the seminar. It will be a maximum
of 6 double-spaced pages (1 inch margins, 12 point font). Additional pages will not be read. The
limit does not include appendices, which you are free to use to provide charts, figures, or other
background material not necessary in the main body of your analysis. Appendices not directly
referenced in the main text will not be read. You must use APA formatting for citations and
bibliography. Detailed paper requirements will be provided.
Seminar Participation (5%)
You will track your attendance and participation on a weekly basis. The record of attendance and
participation will serve as the basis for your recommendation for your seminar participation
grade. The record and recommendation must be submitted in week 12 (April 9 ). I reserve the
right to assign a different grade if I believe your self-evaluation is inaccurate.
3 Team Project and Peer Evaluation Process (20%)
Teams for the Team Project will be formed before the third week. Each team wilndanalyze a case
study and submit a written report, not to exceed 15 pages, in week 11 (April 2 ). Each team will
complete a peer evaluation assessment to ensure that team members share the assignments fairly
among themselves. In most cases, the information contained on them will not affect a student’s
grade; but I reserve the right, in cases where there is clear feedback from a majority of group
members that one person in the group has not pulled his/her weight, to adjust the mark for
group work accordingly for that individual. Detailed project requirements will be provided.
Final Examination (30%)
The final exam will be based on the text material since the mid-term exam (Ch 5, 10-12, 15). The
exam will comprise multiple choice questions and a question-based case study.
Submission of Assignments
In addition to providing a hard copy to the Instructor, students are required to submit an electronic
copy of the self assessment reflection paper and team project to Turnitin. Please note that Turnitin
will retain a written copy of your work. Students who do not want their work submitted to this
plagiarism detection service must, by the end of the second week of class, consult with the
instructor to make alternate arrangements. The Turnitin submission link can be accessed through
the seminar Black