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Human Resources
MHR 405
Kristyn Scott

MHR 405 Organizational Behaviour & Interpersonal Skills Winter 2014 Seminar 191 Wednesday 3-5pm VIC306 INSTRUCTOR: Dr. Gordon Wang OFFICE: TBA EMAIL: [email protected] OFFICE HOURS: Friday 10:00-11:30am PREREQUISITE: None Email Usage and Limits Email is the best way to reach me outside of class time and office hours. You must use your Ryerson e-mail account and an acceptable standard of business communication in any email. Please include your course and section number in the subject line of your email. Students are required to use their Ryerson Matrix e-mail account for all communications with Faculty and Teaching Assistants. This shall be the official means by which you will receive university communications. See Methods of Posting Grades Grades on assignments, tests and exams, excluding the final exam, may be posted on the Blackboard site for the course at Students who wish not to have their grades posted must inform me in writing before Week 2. Calendar Description This course combines theories from organizational behaviour with experiential learning and in- class practice, to introduce students to interpersonal skills concepts and develop a theoretical understanding of organizational behaviour, as well as their ability to work productively in a team. Topics include employee motivation, perception and diversity, interpersonal and organizational communication, team dynamics, leadership, conflict, and power and influence. Course Overview One common experience that permeates organizational life, regardless of the type of job held, is interactions with others. This course will introduce you to a wide array of theories on topics relevant to understanding employee and managerial behaviour and provide insight and hands-on experience on how to use this knowledge to address problems that you will face in organizations. Some of the questions that we will address include: How do we effectively motivate employees? How does personality affect job performance? What leadership styles are effective with different employees? How can we manage organizational change? We will be applying theories at the organizational, group and individual levels of analysis and tying them in to examples of real- world applications through the use of experiential exercises and case studies. 1 Teaching Methods This course will integrate formal lectures with exercises, cases, practical application and hands-on experience. Active participation is not only encouraged, but expected and group work will be conducted throughout the term. As such, regular class attendance is necessary. Exams and assignments will cover all of the material covered in class including exercises, cases, videos, and guest speakers. Preparation for each class is essential for learning the course material. Course Objectives On completion of the course, students are expected to be able to: • Explain the underlying theories and current research findings for effective behaviour in the workplace. • Recognize and use basic interpersonal skills one-on-one and in groups. • Function more effectively in heterogeneous teams. • Apply OB theory to analyze and solve organizational problems. • Explain the strategic role of the HR function within an organization and its link to organizational behaviour theory. Course Text McShane & Steen (2012). Canadian Organizational Behaviour, 8th Edition. McGraw-Hill Ryerson. ISBN-10: 0071318925, ISBN-13: 978-0071318921. Text Website: Course Site: Course Blackboard Sites There are separate Blackboard sites for your Lecture and for your Seminar. It is important that you keep up with updates on each of these sites. Readings In addition to the readings listed in the tentative schedule, cases, readings and exercises may be assigned to be completed before seminar. This is in addition to any cases and exercises we complete during seminar. Method of Instruction The course combines lectures on key theories, research and current practice with experiential learning. Lectures are supplemented with videotapes. Experiential learning is accomplished by use of self-assessment, simulations, role-plays, and group activities. Method of Evaluation Quiz 10% Reflection Paper 20% 2 Seminar Participation 5% Mid-term Exam 15% Team Project 20% Final Exam 30% Students must obtain a weighted average of 50% across the quiz, midterm, and final exam to pass the course. Please note that you do not require 50% on each of these evaluation components to pass the course. Quiz (10%) The quiz, to be held in week 4 (February 5 ), will consist of 40 multiple choice questions covering the material discussed in weeks 1-3 inclusive (Ch. 2-4). Midterm Test (15%) The mid-term test, to be held in week 7 (March 5 ), will consist of 70 multiple-choice questions covering the material discussed in weeks 1-6 inclusive (Ch. 2-4; 7-9). If you miss the quiz or midterm, you must get in touch with me within 24 hours. Make-up exams are possible with appropriate documentation (e.g., a medical note) for your absence. If you schedule and miss a make-up exam you will receive a grade of zero on the midterm. Reflection Paper (20%) A Self-Awareness Reflection Paper will be submitted, based on your experience completing the “Winter Survival Exercise” in seminar during Week 6. In this paper you will be required to reflect on both your own individual participation along with the group dynamics that occur during the exercise, by drawing on the material that we have covered in class (e.g., perception, attitudes, personality, teams, decision making, motivation). You will need to demonstrate your understanding and internalization of the course objectives, and illustrate that you have a firm th grasp of the core elements of Organizational Behaviour. Attending class in week 6 (February 26 ) is MANDATORY. If you do not attend this class, you will receive a zero on this assignment. This paper is due in week 9 (March 19 ) at the beginning of the seminar. It will be a maximum of 6 double-spaced pages (1 inch margins, 12 point font). Additional pages will not be read. The limit does not include appendices, which you are free to use to provide charts, figures, or other background material not necessary in the main body of your analysis. Appendices not directly referenced in the main text will not be read. You must use APA formatting for citations and bibliography. Detailed paper requirements will be provided. Seminar Participation (5%) You will track your attendance and participation on a weekly basis. The record of attendance and participation will serve as the basis for your recommendation for your seminar participation grade. The record and recommendation must be submitted in week 12 (April 9 ). I reserve the right to assign a different grade if I believe your self-evaluation is inaccurate. 3 Team Project and Peer Evaluation Process (20%) Teams for the Team Project will be formed before the third week. Each team wilndanalyze a case study and submit a written report, not to exceed 15 pages, in week 11 (April 2 ). Each team will complete a peer evaluation assessment to ensure that team members share the assignments fairly among themselves. In most cases, the information contained on them will not affect a student’s grade; but I reserve the right, in cases where there is clear feedback from a majority of group members that one person in the group has not pulled his/her weight, to adjust the mark for group work accordingly for that individual. Detailed project requirements will be provided. Final Examination (30%) The final exam will be based on the text material since the mid-term exam (Ch 5, 10-12, 15). The exam will comprise multiple choice questions and a question-based case study. Submission of Assignments In addition to providing a hard copy to the Instructor, students are required to submit an electronic copy of the self assessment reflection paper and team project to Turnitin. Please note that Turnitin will retain a written copy of your work. Students who do not want their work submitted to this plagiarism detection service must, by the end of the second week of class, consult with the instructor to make alternate arrangements. The Turnitin submission link can be accessed through the seminar Black
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