MHR 650 Final: MHR 650 Final Exam

• School: Ryerson University
• Department: Human Resources
• Course: MHR 650
• Professor: Frank Miller

Document Summary

Top-down focus; change is planned incrementally, and is participative; outcomes focused on improved effectiveness of org. ; long-term focus to achieve action-oriented goals; focus on changing attitudes and behaviours of employees, Od approach: involves systematic diagnosis of the whole org. system, plan for its improvement, provision of adequate resources; ideas emerge through; Long-term (2-3 years) to achieve effective change; aim to improve org. effectiveness; Changing attitudes & behaviour is the focus of the change effort; Experiential based learning- identify current behaviours and modifications needed; Groups and teams form key focus for change. Developmental prescriptions for achieving change are based on core set of values. Coach organizations and the people in them toward intentional outcomes, shaped by a set of values that emphasize humanistic, democratic, and developmental aspirations. Problem identification: someone in org. becomes aware of problem that needs to be addressed. Consultation w. od practitioner: client & customer come together to create a collaborative dialogue.