MHR 650 Study Guide - Final Guide: Sunk Costs, Market Analysis, Jay R. Galbraith
16 Oct 2014
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Document Summary
Hunt"s model of organizational change (6 steps: perceive; diagnose; need; resistance; Internal or external environmental analysis: exp threat= new competition; opportunity=globalization; challenge= economic downturn. Diagnose problems and challenges: find out what is wrong, symptoms and root causes, what kind of problem (big/small; planned, unplanned; shallow, deep) Determine what needs to change: technology, people, structure, culture, everything (complete turnaround) Overcome resistance to change: negative response to change; may show faults in change strategy; may force to rethink. Implement change: decide on operational methods that will be used to bring about the change. If not clear, no grounds to base other design decisions. Determines direction through goals, objectives, values and or missions. It defines the criteria for selecting an organisational structure. The strategy defines the ways of making the best trade-off between alternatives. Structure: power and authority; reporting relationships; organizational roles. Processes & lateral capability: networks, processes (formal or informal), teams, integrative roles, matrix structures.
