ITM 100- Final Exam Guide - Comprehensive Notes for the exam ( 37 pages long!)

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Alexander Cram

Document Summary

Chapter 4: ethical and social issues in information systems. Chapter 1 information systems in global business today (page 2 31) What is an info system: an info system is a set of interrelated components that collects, processes, stores and distributes data and information. It also supports decision making, coordination and control. What is information technology: the hardware and software that a firm needs to achieve business goals, the hardware and software are technical foundation and tools that are similar material used to build a house. Information vs data: data streams are raw facts. Input: info from the organization or external environment. Output: information supplied to people that can be used. Feedback: output returned to help them evaluate and correct the processing. Operational excellence: improves the efficiency to attain higher profitability and is the most important tool to achieve that. Example: walmart: achieved 499 billion, retail link system.