ITM 100 Study Guide - Midterm Guide: Chief Security Officer, Western Digital, Videotelephony

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Deb Fels

Document Summary

Gordon moore/moore"s law- co-founder of intel/computing power roughly doubles every 18 months. Information system- people, process, and information & technology. There are a number of types of is that are widely used in creating business value: It enables a business to efficiently and accurately track the transactions that are at the heart of all business activities. Captured transaction data can then be used to support decision making. Timely reporting can enable managers to monitor critical processes and avoid costly mistakes. It enables decision makers to make decisions based on data and to discover new business opportunities through the use of tools provided by the is. This can reduce costs associated with duplication of processes and effort. It can also reduce decision-making mistakes made because of multiple versions of the same data, information, and knowledge. This greatly increases understanding of customers purchasing and service behaviours and needs. It facilitates timely and proactive management of customers.