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Information Technology Management
ITM 102
Catherine Middleton

Re-designing and automating business processes can be seen as a double-edged sword because Answer increases in efficiency may be accompanied by job losses. reliance on technology results in the loss of hands-on knowledge. increases in efficiency may be accompanied by poor data quality. support for middle-management decision making may be offset by poor data quality. The term "________ divide" refers to large disparities in access to computers and the Internet among different social groups and different locations. Answer electronic computer technology digital The introduction of new information technology has a Answer waterfall effect in raising ever more complex ethical issues. ripple effect raising new ethical, social, and political issues. beneficial effect for society as a whole, while raising dilemmas for consumers. dampening effect on the discourse of business ethics. The four key technical trends responsible for current ethical stresses related to information technology are (1) doubling of computer power every 18 months, (2) data analysis advances, (3) declining data storage costs, and (4) ________. Answer international standards for data protection increased ease in file sharing and copying networking advances and the Internet advances in wireless networking Mary has found a way to get access to her school's grading database. She determines that she can change her own grades to a higher level without getting caught. She decides not to because she feels she wouldn't want someone to access her information and change things without permission so she won't do that to others. The ethical principle best described by this scenario is Answer the Immanuel Kant's categorical imperative. the risk aversion principle the golden rule. the utilitarian principle. Intellectual property can best be described as Answer tangible or intangible property created from a unique idea. the expression of an intangible idea. unique creative work or ideas. intangible property created by individuals or corporations. A(n) ________ model of informed consent permits the collection of personal information until the consumer specifically requests that the data not be collected. Answer opt-out P3P PGP opt-in The practice of spamming has been growing because Answer it helps pay for the Internet. telephone solicitation is no longer legal. it is so inexpensive and can reach so many people. it is good advertising practice and brings in many new customers. The ethical "no free lunch" rule states that Answer if an action cannot be taken repeatedly, then it is not right to be taken at any time. everything is owned by someone else, and that the creator wants compensation for this work. one should take the action that produces the least harm or incurs the least cost. one can put values in rank order and understand the consequences of various courses of action. Orange Computers sell software at their website. They have a policy of putting secret software on their clients computers when they install the actual software which they purchase from Orange Computers. This secret software calls out to other websites to send banner ads and other unsolicited materia
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