ITM 102 Study Guide - Midterm Guide: Minicomputer, Dell Emc, Inference Engine

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Operational excellence improvement of efficiency and higher profitability. Retail link system links suppliers to stores. Information systems -> a set of components, collecting, processing and distributing information. Information technology -> hardware and software that a business needs to achieve objectives. Business strategies, objectives software -> hardware, data management, telecommunication. Dimensions of information systems: organizations, technology, management. Technical approach (mathematical: computer science, management science, operations research. Behavioral approach (behavioral issues: psychology, economics, sociology. Combines computer science, management science, operations research, practical orientation with behavioral issues. Actors: uppliers, busi(cid:374)ess fir(cid:373)s, ma(cid:374)agers a(cid:374)d e(cid:373)plo(cid:455)ees, fir(cid:373)(cid:859)s e(cid:374)(cid:448)iro(cid:374)(cid:373)e(cid:374)t. Sociotechnical view -> optimal organizational performance achieved by jointly optimizing social and technical systems used in production. Shifts in media: more news delivered online. Globalization challenges and opportunities: a (cid:858)(cid:859)flatte(cid:374)ed(cid:859)(cid:859) (cid:449)orld. In a fully digital firm: business relationships are digitally enabled, business processes are accomplished through digital networks, corporate assets are managed digitally. Digital firms offer flexibility in organization and management.