ITM 102 Study Guide - Midterm Guide: Information System, Information Technology Management, Financial Statement

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Document Summary

What is it: computer system that performs business tasks, usually repetitive tasks (ie bank machine) Information technology: hardware and software that a firm needs in order to achieve its business objectives. Information system: a set of interrelated components that collect, process, store, and distribute information in an organization: input (raw data) processing output. Increases efficiency of businesses: global market, safe and secure, can perform complex calculations and algorithms, competitive advantage, mobile digital platform, expanding ecommerce and internet advertising. Input output: logically related tasks and behaviours that organizations develop. Dimensions of information systems: organization, manufacturing and production, assembling product, sales and marketing. Ie invest in technology and people to make it work properly: organizational assets, appropriate business model, efficient business processes, managerial assets, incentive for innovation, increased collaboration, social assets, internet and telecommunication infrastructure. Technical approach: mathematical based models, computer science, management science, operation research. Sociotechnical approach: optimizing both social and technical systems used in production.

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