The Internet can make competitive advantage
Answer: disappear very quickly because virtually all companies can use this
In the value chain model, primary activities are most directly related to the
production and distribution of the firm's products and services that create
value for the customer
Political resistance is one of the great difficulties of bringing about organizational
Information systems and organizations influence one another.
Which of the following statements is NOT true about information technology's
impacts on business firms?
Answer: It helps firms expand in size.
Standard operating procedures are precise rules, procedures, and practices
that have been developed to cope with virtually all expected situations.
In an efficient customer response system, digital answering systems are used to
monitor and respond to customer inquiries.
Marie has developed a unique patented process to manufacture metal picture
frames. This unique process allows Marie to use less raw materials and less
labour than her competitors. Marie is utilizing which source of competitive
Answer: low-cost leadership
A virtual company Answer: uses the capabilities of other companies without being physically tied
to those companies.
A global sales force can receive nearly instant price product information updates
using the Web or instructions from management sent by e-mail.
The four major types of competitive strategy are