ITM 102 Study Guide - Quiz Guide: Product Differentiation, Systems Analysis, Information System

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Answer: disappear very quickly because virtually all companies can use this technology. In the value chain model, primary activities are most directly related to the production and distribution of the firm"s products and services that create value for the customer. Political resistance is one of the great difficulties of bringing about organizational change. Answer: it helps firms expand in size. Standard operating procedures are precise rules, procedures, and practices that have been developed to cope with virtually all expected situations. In an efficient customer response system, digital answering systems are used to monitor and respond to customer inquiries. Marie has developed a unique patented process to manufacture metal picture frames. This unique process allows marie to use less raw materials and less labour than her competitors. Answer: uses the capabilities of other companies without being physically tied to those companies.