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Information Technology Management
ITM 315
Frank Prychidny

Chapter 10 Group Policy Management Console (GPMC)  A new MMC snap-in offers new and improved features for managing Group Policy across the enterprise  Key features available ONLY in GPMC that improve management of GPOs:  Reports feature shows a summary of all settings in a GPO displayed as a list (demo)  Group Policy Inheritance tab shows all GPOs that have been inherited in an OU (demo)  Allows management of GPOs across all domains i.e. unifies management across the enterprise Microsoft Management Console (MMC)  MMC provides a unified framework for hosting multiple management tools (snap-ins)  Can add and remove management tools as necessary and save custom tools for use by authorized administrators  Console saved as Management Saved Console (MSC) file with .msc extension  Can focus snap-ins to point to remote clients or servers (useful since administrator will normally be responsible for multiple servers) A taskpad view provides a graphical representation of the tasks that can be performed in an MMC to simplify administrative procedures Secondary login – a feature that allows users to open certain administrative tools or issue commands using alternative credentials Network Troubleshooting Processes  Need a systematic approach to troubleshooting  Recommended steps  Define the problem  Indication of a problem is often  A general complaint from a user  An error message  Ask questions of user  Try to recreate the problem in a test  To decode error messages, use net utility  At command prompt, type NET HELPMSG number  Gather detailed information about what has changed  Factors to consider include  Any new components installed recently?  Who has access to computer? Have they made any changes?  Any software or service patches installed recently?  Devise a plan to solve the problem  Important considerations when devising a plan:  Interruptions to network or its components (e.g., restarts)  Possible changes to network security policy  Need to document all changes and troubleshooting steps  Be sure to include a rollback strategy in case plan doesn’t work  Implement the plan and observe the results  Notify users if network availability will be affected  Do not make too many configuration changes at one time  If plan doesn’t work, document what was done and start again  Document all changes and results  Document all troubleshooting steps, results, and configuration changes Active Directory Object Permissions  Objects can be assigned permissions at 2 levels:  Object-level permissions - Must be granted for a user to create or modify an OU, user, or group account  Applied according to a preconfigured set of standard permissions  Attribute-level permissions - Control which attributes a user or group can view or modify  If not explicitly set, object inherits parent container’s permissions  Administrators have full control by default Delegating Authority Over Active Directory Objects  Allows you to distribute/decentralize process of administering Active Directory  Steps to delegating authority  Design OU structure to permit distribution  Configure permissions to support appropriate distribution  Implementing delegation  Can manage permissions directly from Security tab  Can use Delegation of Control Wizard Chapter 11 Monitoring Windows Server Performance  Monitoring the health of a server can help alert an administrator to problems before they occur or become more serious  Monitoring helps determine baseline performance i.e. normal behavior for your server Event Viewer – A utility used to view the contents of the system, security, and application logs  One of the first places to look when troubleshooting a server problem  Event Viewer can be used to:  Gather information  Troubleshoot software, hardware, and system problems  Events are written to one of the following logs  Application log - Contains information, warnings, and errors generated by programs installed on the system  Security log - Contains events pertaining to the audit policy  System log - Contains information, warnings, and errors generated by Windows Server 2003 system components Performance Console – A pre-defined MMC that includes both the system monitor and performance logs and alert tools System Monitor  Allows you to gather and view real-time performance statistics of a computer  Accessed through the Performance console in Administrative Tools  Data can be used for Server performance, problem diagnosis, capacity planning, Testing  Define the components to be monitored and the type of data to be collected
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