ITM 410 Study Guide - Midterm Guide: Business Process Management, Business Process, Order Fulfillment

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 410
• Professor: Irene Lee

Document Summary

Business process - a process is a series of activities or tasks which transforms inputs into outputs. Physical - the transformation of raw materials to a finished product. Locational - the transportation service provided by an airline. Transactional - banking and transformation of cash into stocks by a brokerage firm informational - the tranformational of financial data into information in the form of financial statements. A business process describes how something is done in an organization. A business process is an activity which is conducted in an organization in order to achieve a specific outcome. A business process is a collection of related activities or tasks that produce a specific service or product for a customer. A business process consists of a series of steps each of which must be completed in order to achieve a specific outcome. Management processes - the processes that govern the operation of a company as a system.