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5 Pages
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Department
Information Technology Management
Course Code
ITM 100
Professor
Ron Babin

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Businesses exist to create value for stakeholders
Impact of e-commerce on business
Music
Tech changed our habits
News in electronic from
How broadcasters creat val
Engaging customers = create val
Val not in newspaper anymore b/c not a lot of ppl will see it
What is eCommerce and why do I care?
Purchasing online shipping, costs, installing
oComplexity
Develop a business appropriate for customers
oProvide customers what they want
oHave the right kind of connection and envir t make right kind of on going val
Websites
oInplace to creat long term val to contin buy/ invest in brand
Diff b/ ecommerce and ebusiness?
Adv to register online for uni
eBuisness
B2C business to consumers want you to buy hot tub
C2C - Online tech to take msg to other concumers eBay,Craigslist
B2B 2/3 of online activity, Ryerson negotiate land, vendor 2 supplier
B2G business to government
C2C amazon
B2C/ C2C Google
www.notesolution.com
B2C myRyerson
C2C youtube
Future Shop - Quantitiy of detail, consumer reviews, price
Physical Products and Digital Products
Physical - Warhouseing and fulfill ment operation,tech support,
Digital straight forward, backoffice overhead = burdansom
C2G = Quicker respose time,
Innovative,creating opportunies for val
Whats a business model?
Ex: Owners of team construct team that they have best players and have strategy so
that team can be successful
Way to achieve val
Ex: Ryerson =live and dynamic
Ex: Uni of Pheinix = online
8 models to creat val
oDisplaying advertising - Ad exposure = generates ad rev = facebook
oSelling goods/ services
oRoyalties
oSelling data gather data for resale
oSubstriction pay money to get service
oSelling upgrades free account, or pay to get more beniefits
oMicro-paymentsmodel pay a little,ongoing contin paying
oBrokerage = rep companies
www.notesolution.com

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Description
Businesses exist to create value for stakeholders Impact of e-commerce on business Music Tech changed our habits News in electronic from How broadcasters creat val Engaging customers = create val Val not in newspaper anymore bc not a lot of ppl will see it What is eCommerce and why do I care? Purchasing online shipping, costs, installing o Complexity Develop a business appropriate for customers o Provide customers what they want o Have the right kind of connection and envir t make right kind of on going val Websites o Inplace to creat long term val to contin buy invest in brand Diff b ecommerce and ebusiness? Adv to register online for uni eBuisness B2C business to consumer s want you to buy hot tub C2C - Online tech to take msg to other concum ersBay,Craigslist B2B 23 of online activity, Ryerson negotiate land, vendor 2 supplier B2G business to government C2C amazon B2C C2C Google www.notesolution.com
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