ITM 100 Final: itm 100 final exam questions
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20 Oct 2011
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Itm 100 summer 2011 tue 9-aug-2011 from 6:00 pm to 8:00 pm. Claude sam-foh section fa0 tuesday & thursday. Final exam essay questions, two will be presented to the student. 10 marks each: define the terms erp and crm. How might they be used to enhance business value? (4 marks). What are some of the challenges, problems and risks of bi? (4 marks: more businesses are using social media in their business environments. List 3 social media sites, and describe how these sites may be useful to businesses (6 marks) please make direct reference to the guest speaker presentation. Your response should consider the question from a variety of perspectives including. 1 personal ethics, codes of conduct and government legislation. (6 marks). Outline some of the elements from the pmi code of ethics and apply them to one specific case discuss in class? (4 marks: an organization with an efficient and effective information management creates business value for its customers.
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