ITM 102 Final: ITM102 Exam Course Pack pdf

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Bob Hudyma

Document Summary

The role of information systems in business todaypg. 1 the role of information systems in business today. Information systems/technology an important tool in achieving greater efficiency and productivity. Business model: describes how many company produces, delivers, and sell product or service to create wealth. Information systems and technology a major enabling tool for new products, services, business models. Serving customers well leads to customers returning, which raises revenues and profits (e. g. high-end hotels that use computers to track customer preferences and used to monitor and customize environment) Intimacy with supplies allows them to provide vital inputs, which lowers costs. Managers must use best guesses which results in: overproduction, underproduction, misallocation of resources, poor response times. Responding to customers and supplies in real time (e. g. apple, ups) Set of interrelated components that: collect, process, store and distribute information (microsoft word) support decision making, coordination and control relies on: The hardware and software that a firm need to achieve business objectives.