ITM 102 Study Guide - Final Guide: Corporate Governance Of Information Technology, Business Process, Infosys
16 Apr 2015
School
Department
Course
Professor
Document Summary
Itm 100 summer 2011 tue 9-aug-2011 from 6:00 pm to 8:00 pm. Claude sam-foh section fa0 tuesday & thursday. Final exam essay questions, two will be presented to the student. 10 marks each: define the terms erp and crm. How might they be used to enhance business value? (4 marks). What are some of the challenges, problems and risks of bi? (4 marks: more businesses are using social media in their business environments. List 3 social media sites, and describe how these sites may be useful to businesses (6 marks) please make direct reference to the guest speaker presentation. Your response should consider the question from a variety of perspectives including. 1 personal ethics, codes of conduct and government legislation. (6 marks). Outline some of the elements from the pmi code of ethics and apply them to one specific case discuss in class? (4 marks: an organization with an efficient and effective information management creates business value for its customers.
