ITM 315 Study Guide - Midterm Guide: Microsoft Management Console, Network Security Policy, Event Viewer

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Chapter 10
Group Policy Management Console (GPMC)
A new MMC snap-in offers new and improved features for managing Group Policy across the
enterprise
Key features available ONLY in GPMC that improve management of GPOs:
Reports feature shows a summary of all settings in a GPO displayed as a list (demo)
Group Policy Inheritance tab shows all GPOs that have been inherited in an OU (demo)
Allows management of GPOs across all domains i.e. unifies management across the
enterprise
Microsoft Management Console (MMC)
MMC provides a unified framework for hosting multiple management tools (snap-ins)
Can add and remove management tools as necessary and save custom tools for use by
authorized administrators
Console saved as Management Saved Console (MSC) file with .msc extension
Can focus snap-ins to point to remote clients or servers (useful since administrator will normally
be responsible for multiple servers)
A taskpad view provides a graphical representation of the tasks that can be performed in an MMC to
simplify administrative procedures
Secondary login a feature that allows users to open certain administrative tools or issue
commands using alternative credentials
Network Troubleshooting Processes
Need a systematic approach to troubleshooting
Recommended steps
Define the problem
Indication of a problem is often
A general complaint from a user
An error message
Ask questions of user
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Try to recreate the problem in a test
To decode error messages, use net utility
At command prompt, type NET HELPMSG number
Gather detailed information about what has changed
Factors to consider include
Any new components installed recently?
Who has access to computer? Have they made any changes?
Any software or service patches installed recently?
Devise a plan to solve the problem
Important considerations when devising a plan:
Interruptions to network or its components (e.g., restarts)
Possible changes to network security policy
Need to document all changes and troubleshooting steps
Be sure to include a rollback strategy in case plan doesn’t work
Implement the plan and observe the results
Notify users if network availability will be affected
Do not make too many configuration changes at one time
If plan doesn’t work, document what was done and start again
Document all changes and results
Document all troubleshooting steps, results, and configuration changes
Active Directory Object Permissions
Objects can be assigned permissions at 2 levels:
Object-level permissions - Must be granted for a user to create or modify an OU, user,
or group account
Applied according to a preconfigured set of standard permissions
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Document Summary

A new mmc snap-in offers new and improved features for managing group policy across the enterprise. Key features available only in gpmc that improve management of gpos: Reports feature shows a summary of all settings in a gpo displayed as a list (demo) Group policy inheritance tab shows all gpos that have been inherited in an ou (demo) Allows management of gpos across all domains i. e. unifies management across the enterprise. Mmc provides a unified framework for hosting multiple management tools (snap-ins) Can add and remove management tools as necessary and save custom tools for use by authorized administrators. Console saved as management saved console (msc) file with . msc extension. Can focus snap-ins to point to remote clients or servers (useful since administrator will normally be responsible for multiple servers) A taskpad view provides a graphical representation of the tasks that can be performed in an mmc to simplify administrative procedures.

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