ITM 707- Final Exam Guide - Comprehensive Notes for the exam ( 82 pages long!)

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 707
• Professor: Sameh Al Natour

Document Summary

In february 2015, 1 health care giant kaiser permanente named dick daniels to the cio position and the leadership team for the next stage of the company " s business strategy: to provide better health care at lower costs. The organization invested heavily in video conferencing technology, mobile apps, and analytics as they fi nished implementing a billion electronic health records system, kp healthconnect. Permanente has been a regular innovator in the use of technologies, being one of the fi rst health care organizations to experiment with chat rooms, secure messaging, and private e mail correspondence between patients, physicians, and care providers. The new system connects each member to all caregivers and services available at kaiser permanente. Further, it enabled patients to participate in the health care they received at a new level and access information directly from the system. The organizational design supported the business strategy of better health care at lower costs.