[MHR 405] - Midterm Exam Guide - Ultimate 24 pages long Study Guide!

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Published on 5 Oct 2016
School
Ryerson University
Department
Human Resources
Course
MHR 405
Ryerson
MHR 405
MIDTERM EXAM
STUDY GUIDE
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MHR 405
September 12, 2016
Lecture 1 – chapter 1
- (video watched https://www.youtube.com/watch?v=24V6Xl1xWKE )
- Organizational behaviour and organizations
oOrganizational behaviour
The study of what people think, feel, and do in and around organizations
oOrganizations
Groups of people who work interdependently toward some purpose
Collective entities
Collective sense of purpose
- Why people study OB
oSatisfy the need to understand and predict
oHelps us to test personal theories
oInfluence behaviour – get things done
oOB improves an orgs. Financial health
oOB is for everyone
- Organizational Effectiveness
oThe ultimate dependant variable in OB
oOld approach – achievement of stated goals
oProblem with goal attainment
Could set easy goals
Company might achieve wrong goals
- 4 perspectives of organizational effectiveness
oOpen systems perspective
Organizations are complex systems that “live” within (and depend upon) the
external environment
Complex since there is many different inputs and the system then has to
create the output
Effective organizations
Maintain a close “fit” with changing conditions
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find more resources at oneclass.com
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MHR 405
September 12, 2016
Transform inputs to outputs efficiently and flexibly
Foundation for the other three organizational effectiveness perspectives
oOrganizational learning perspective
An organization’s capacity to acquire, share, use, and store valuable knowledge
Need to consider both stock and flow of knowledge
Stock: intellectual capital
Flow: org learning processes of acquisition, sharing, and use
4 sections
Knowledge Acquisition
oLearning
oScanning
oGrafting
oExperimenting
Knowledge sharing
oCommunication
oTraining
oInfo systems
oObservation
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find more resources at oneclass.com
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Document Summary

Lecture 1 chapter 1 (video watched https://www. youtube. com/watch?v=24v6xl1xwke ) The study of what people think, feel, and do in and around organizations: organizations. Groups of people who work interdependently toward some purpose. Why people study ob: satisfy the need to understand and predict, helps us to test personal theories, influence behaviour get things done, ob improves an orgs. Organizational effectiveness: the ultimate dependant variable in ob, old approach achievement of stated goals, problem with goal attainment. 4 perspectives of organizational effectiveness: open systems perspective. Organizations are complex systems that live within (and depend upon) the external environment. Complex since there is many different inputs and the system then has to create the output. Maintain a close fit with changing conditions. Foundation for the other three organizational effectiveness perspectives: organizational learning perspective. An organization"s capacity to acquire, share, use, and store valuable knowledge. Need to consider both stock and flow of knowledge. Flow: org learning processes of acquisition, sharing, and use.