[MHR 405] - Midterm Exam Guide - Ultimate 24 pages long Study Guide!

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Sathy S.Sritharakumar

Document Summary

Lecture 1 chapter 1 (video watched https://www. youtube. com/watch?v=24v6xl1xwke ) The study of what people think, feel, and do in and around organizations: organizations. Groups of people who work interdependently toward some purpose. Why people study ob: satisfy the need to understand and predict, helps us to test personal theories, influence behaviour get things done, ob improves an orgs. Organizational effectiveness: the ultimate dependant variable in ob, old approach achievement of stated goals, problem with goal attainment. 4 perspectives of organizational effectiveness: open systems perspective. Organizations are complex systems that live within (and depend upon) the external environment. Complex since there is many different inputs and the system then has to create the output. Maintain a close fit with changing conditions. Foundation for the other three organizational effectiveness perspectives: organizational learning perspective. An organization"s capacity to acquire, share, use, and store valuable knowledge. Need to consider both stock and flow of knowledge. Flow: org learning processes of acquisition, sharing, and use.