MHR 405 Study Guide - Policy, Hierarchical Organization, Structural Holes

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Published on 13 Apr 2013
Department
Course
Professor
Chapter 10 MHR
Power the capacity: of a person team or organization to influence others
Countervailing power: the capacity of a person, team or organization to keep a more powerful person
or group in the exchange relationship
Figure 10.1 Dependence in the power relationship Figure 10.2 Sources and contingencies of power
Legitimate power: agreement among organizational members that people in certain roles can request
certain behaviours of others
Norm of reciprocity: a felt obligation and social expectation of helping or otherwise giving something of
value to someone who has already helped or given something to you
Referent power: the capacity to influence others on the basis of on identification with and respect for
the power holder
Charisma: a personal characteristic or special gift that serves as a form of interpersonal attraction and
referent power over others
Substitutability: a contingency of power referring to the availability of alternatives
Centrality: a contingency of power pertaining to the degree of nature of interdependence between the
power holder and others
Centrality is a function of: 1. How many others are affected by you
2. How quickly others are affected by you
Discretion and Visibility
Discretion
The freedom to exercise judgment
Rules limit discretion, limit power
Also a perception acting as if you
have discretion
Visibility
Make others aware of your presence more face
time, locate office near busy routes
Symbols communicate your power source(s)
o Educational diplomas
o Clothing, etc. (stethoscope around neck)
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Document Summary

Power the capacity: of a person team or organization to influence others. Countervailing power: the capacity of a person, team or organization to keep a more powerful person or group in the exchange relationship. Figure 10. 1 dependence in the power relationship figure 10. 2 sources and contingencies of power. Legitimate power: agreement among organizational members that people in certain roles can request certain behaviours of others. Norm of reciprocity: a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given something to you. Referent power: the capacity to influence others on the basis of on identification with and respect for the power holder. Charisma: a personal characteristic or special gift that serves as a form of interpersonal attraction and referent power over others. Substitutability: a contingency of power referring to the availability of alternatives.

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