MHR 405 Study Guide - Midterm Guide: Rush Hour, Fundamental Attribution Error, Social Identity Theory

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Kristyn Scott

Document Summary

Mhr 405 test 1 terminology (chapter 1-4 and appendix 1) Organizational behavior (ob) the study of what people think, feel, and do in and around organizations. Halo effect thinking somebody is a positive person off of first impression (not necessarily true) horn = opposite. False consensus tendency for individuals to overestimate the level at which other people share their beliefs. Primacy effect perceptual error where we quickly form an opinion based of first information gained about them. Recency effect perceptual error where the most recent information dominates our perception of others. Social identity theory self-perceptions formed through personal characteristics and group membership. Self-fulfilling prophecy we become what people expect us to become, negative beliefs negative behavior. Self-serving bias success for internal causes, failure to external causes. Ex: did well on test b/c studied hard, failed test = test was hard, poor lighting, etc/