MHR 405 Study Guide - Winter 2018, Comprehensive Midterm Notes - Emotional Intelligence, The View Talk Show, Social Identity Theory

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MHR 405
MIDTERM EXAM
STUDY GUIDE
Fall 2018
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MHR 405 LECTURE 1 NOTES
Introduction to the Field of Organization Behaviour
Organizational Behaviour (OB) is the study of what people think, feel, and do in and around
organizations.
Organizations are groups of people who work interdependently toward some purpose
- Collective entities
people interact with each other in an organized way
- Organizations have a collective sense of purpose -- e.g. Developing internet products or
designing better aircraft
Historical Foundations of Organizational Behaviour
- Organizational Behaviour emerged as a distinct field around the early 1940s
Organizations have been studied longer
- Plato Leadership
- Confucius Ethics, leadership
- Elton Mayo hua relatios shool
Why Study OB?
- It helps us make sense of and predict our world
- Questions personal beliefs/assumptions
- Adopt more accurate models of workplace behavior
- Provides the knowledge/tools to work with others
- ORGANIZATIONAL BEHAVIOUR IS FOR EVERYONE
- It helps everyone, not just managers
- Organizational Behaviour practices affet orgaizatio’s surial ad suess
Organizational Effectiveness
Organizational Effectiveness is the ultimate dependent variable in OB.
Problem with goal attainment:
- Could set easy goals
- Company might achieve wrong goals
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Four perspectives of Organizational effectiveness
1) Open Systems Perspective
2) Organizational Learning Perspective
3) High-Performance WP Perspective
4) Stakeholder Perspective
NOTE: Need to oside all fou pespeties he assessig a opay’s
effectiveness.
Open System Perspective
- Organizations ople sstes that lie ithi, deped o, eteral eiroet
- Organizations have subsystems transform inputs to outputs
- Effective organizations; aitai a lose fit ith hagig oditios
- Transform inputs to outputs efficiently and flexibly.
- Foundation for the other three organizational perspectives
Organizational Learning Perspective
A ogaizatio’s apaity to auie, shae, use, ad stoe aluale koledge
- Consider both stock and flow of knowledge
-Stock: intellectual capital
- Flow: org learning processes of acquisition, sharing, use and storage.
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