MHR 405 Study Guide - Comprehensive Final Exam Guide - Emotional Intelligence, The View (Talk Show), Social Identity Theory

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Micheline Laforme

Document Summary

Organizational behaviour (ob) is the study of what people think, feel, and do in and around organizations. Organizations are groups of people who work interdependently toward some purpose. Collective entities people interact with each other in an organized way. Organizations have a collective sense of purpose -- e. g. developing internet products or designing better aircraft. Organizational behaviour emerged as a distinct field around the early 1940s. It helps us make sense of and predict our world. Adopt more accurate models of workplace behavior. Provides the knowledge/tools to work with others. Organizational behaviour practices affe(cid:272)t orga(cid:374)izatio(cid:374)"s sur(cid:448)i(cid:448)al a(cid:374)d su(cid:272)(cid:272)ess. Organizational effectiveness is the ultimate dependent variable in ob. Four perspectives of organizational effectiveness: open systems perspective, organizational learning perspective, high-performance wp perspective, stakeholder perspective. Note: need to (cid:272)o(cid:374)side(cid:396) all fou(cid:396) pe(cid:396)spe(cid:272)ti(cid:448)es (cid:449)he(cid:374) assessi(cid:374)g a (cid:272)o(cid:373)pa(cid:374)y"s effectiveness. Organizations (cid:272)o(cid:373)ple(cid:454) s(cid:455)ste(cid:373)s that (cid:862)li(cid:448)e(cid:863) (cid:449)ithi(cid:374), depe(cid:374)d o(cid:374), e(cid:454)ter(cid:374)al e(cid:374)(cid:448)iro(cid:374)(cid:373)e(cid:374)t. Organizations have subsystems transform inputs to outputs.