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Study Guide

MHR 523- Final Exam Guide - Comprehensive Notes for the exam ( 39 pages long!)


Department
Human Resources
Course Code
MHR 523
Professor
Yong Heng Yao
Study Guide
Final

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Ryerson
MHR 523
Final EXAM
STUDY GUIDE

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Thurs. Feb 06/13
Individual Case Study #1 Ramez Ghaly
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1. Based on the facts presented, classify and explain the current roles of the Plant Superintendent
Larry Braxton, and the Vice President of Human Resources, Joyce Newcombe, in relation to the
absenteeism and termination policies and incident, using the concepts of staff, line and functional
authority (6 marks)
There are different kinds of authority that different types of managers have. Since
the main purpose of a Human Resources department is to assist the workers of an
organization, the managers of these departments only have the ability to advise and not
direct others.1 This is because the managers have a Human Resource department have a
type of authority known as “staff authority”. When an individual has staff authority, they
have the power to advise other managers but not direct them. This is similar to how a
lawyer has to ability to advise their client but not make a decision for them. In the case
study Mount Ridge Engineering Systems, Joyce Newcombe whom is the Vice President
of Human Resources for the company, is in a position of staff authority.
Another type of authority is “line authority”. This is the type of authority that
people would more commonly think of when they hear the word “authority”. This is the
authority that the managers of operating departments in a workforce have. This authority
gives them the power the make all the important decisions about people including their
promotions and assigned jobs.2 Human resource managers will help and advise line
managers in making these decisions, but they are not the ones that will be making the
decision in the end. Because of this, the managers that have line authority are responsible
for the performance of the employees. With the help of human resource experts,
managers of operating departments can manage employees more effectively. In the case
1 Schwind, H. F. (2013). Strategic Human Resources Management. Canadian human resource management: a
strategic approach (10th ed., pp. 1-30). Toronto: McGraw-Hill Ryerson.
2 Schwind, H. F. (2013). Strategic Human Resources Management. Canadian human resource management: a
strategic approach (10th ed., pp. 29). Toronto: McGraw-Hill Ryerson.
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