MHR 523 Study Guide - Final Guide: Sick Leave, Interactional Justice, Anxiety

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Document Summary

To remain competitive and keep up with the accelerating pace of technological change, canada must continuously renew and upgrade the skills of its workforce. We can no longer assume that the skills acquired in youth will carry workers through their active lives. In today"s service-based economy, knowledgeable workers can be the company"s most important assets. Step 1: training needs (gap) analysis current employees. Explore and performance deficiencies (gaps) and determine whether they are best resolved through training or other means. Is it knowledge/skill deficiency or one of motivation. Specify what the trainee should be able to accomplish after completing the training. Pilot study or run through using representative audience. The process encompassing all activities related to improving employee performance, productivity and effectiveness. Performance appraisal: the process by which organizations evaluate employee job performance. Step 1: define performance expectations (task and contextual) Indirect contributions by organisation social or psychological behaviour. Step 2: provide ongoing feedback and coaching.