What is HR?
Leadership and management of people within an organization using systems, methods, processes, and
procedures that enable employees to optimize their contribution to the organization and its goals
Humans resources department – specialized group with primary focus of ensuring the most effective use
of HR systems by managers and organization overall
Tactics: Methods, procedures, systems employed to achieve specific strategies
What is HR’s role?
Helping the organization to achieve organizational objectives
Service and support departments
Assist employees, managers, organization
Staff authority – Authority to advise, not direct, managers in other departments
Employees who do not contribute to an organization’s goals or engage in behaviours that move the
organization away from its goals
What is strategic HR Management?
Integrating human resource management strategies and systems to support the organization’s overall
mission, strategies, and success while meeting needs of employees and other stakeholders
Strategies are formed at three levels: corporate, business, functional
Value-driven, proactive focus on how best to deploy human resource tactics to enable an organization of
any size to achieve its goals
Anticipates a challenge/problem and address it before it impacts the organization
Proactive/reactive human resource management
Strategies should be formulated after consideration of organization’s environment, mission, objectives,
strategies, internal strengths and weaknesses, especially its culture