MHR 721 Midterm: MHR 721 MID TERM REVIEW
27 Oct 2018
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Document Summary
Conflict - the perception, in an interdependent relationship, of incompatible wishes, goals, attitudes, emotions, or behaviors. Conflict resolution - the process of ending a disagreement between two or more people in a constructive fashion for all parties involved. Five stages of negotiation: preparation and planning, definition of ground rules, clarification and justification, bargaining and problem solving, closure and implementation. After you have analyzed your own position and that of the other party and have looked at the contextual issues of the negotiation, you are ready to select a strategy to use in negotiating with the other party. This lengthy preparation allows you to negotiate strategically, adopting a style and plan that are best suited to the situation. The right strategy greatly improves your odds of a successful outcome. There is usually no single best strategy. Sometimes you may have a mixture of issues, which may all involve different strategies. Key factors that determine the types of strategies.
