[MHR 733] - Final Exam Guide - Everything you need to know! (51 pages long)

• School: Ryerson University
• Department: Human Resources
• Course: MHR 733
• Professor: Neil Rothenberg

Document Summary

The process of establishing performance goals and designing interventions and programs to develop employees and improve their performance. This process signals to employees what is really important in the organization, ensures accountability for behaviour and results, and helps to improve performance. The performance management process involves several components. The starting point of the performance management process is setting goals: ex. Managers meet with employees and discuss performance expectations and agree on performance goals. These usually stem from organizational or departmental-level goals and objectives and ensures that employee goals are aligned with department and organizational goals. The process then repeats itself with the setting of new or revised goals. Although the evaluation of performance is a fundamental part of performance management, a critical component of the process is employee development and this requires effective training and development programs. Training and development is one of the most important ways that performance can be improved in organizations.