MKT 100 : Module 4
itskiyethangeli and 39956 others unlocked
1
MKT 100 Full Course Notes
Verified Note
1 document
Document Summary
Private i nformation information which you don"t want other to know about, such as insights about the company history, secret recipes or how about it"s the invention of a product. customer research is used so that companies can find if their customers are satisfied or dissatisfied. Market research process: define the problem, research design, data collection and analysis and interpretation, present the results. Ethnography the way of life with people. very common market research method used today by marketers. consists of 6 to 12 people, focusing on a particular question or issue, for about 2 hours. conduct focus group until no new insights surface and should be conducted by experts. Probability sample: sample where all the respondents in the population or segment to be studied have a known (non-zero) chance of being chosen to be in the sample from the population/ segment being studied.