RMG 300 : rmg 300 notes.docx

• School: Ryerson University
• Department: Retail Management
• Course: RMG 300
• Professor: Norman Shaw

Document Summary

Lchapter 1 y typical businesses operate by functional areas (often called functional silos). Each area undertakes a specific core business function y must understand information systems including: Measuring information systems success. y information systems (is) are computer-based tools that people use to work with informa- tion and that support the information and information-processing needs of an organization. Is cultures. information is data converted into a meaningful and useful context. y data are raw facts that describe the characteristics of an event. y y knowledge when information can be enacted upon. y. Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales managers input each time a new sales strategy is developed. Employees across departments trust each other to use information (especially about problems and failures) to improve performance.