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Study Guide

BUS 237- Midterm Exam Guide - Comprehensive Notes for the exam ( 16 pages long!)


Department
Business Administration
Course Code
BUS 237
Professor
Ahmad Bisher
Study Guide
Midterm

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SFU
BUS 237
MIDTERM EXAM
STUDY GUIDE

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CHAPTER-1 INFORMATION SYSTEMS AND YOU
A system is a group of components that interact to achieve some
purpose.
An Information system is a group of components that interact to
produce information.
5 components of Information Systems are:
COMPUTER HARDWARE: refers to the electronic components and
the gadgetry that constitute a computer system.
SOFTWARE: refers to all the intangible programs or applications,
that run, or operate on computer systems. The software of the
system includes the stored set of instructions.
DATA: are the basic building blocks of information, such as facts
and observations.
PROCEDURES: are the instructions or processes that you follow to
achieve your desired objective; these can be formal and
documented policies, that are extensive and written down or less
detailed, informal instructions. The system procedures are the steps
you follow to achieve your goals.
PEOPLE: are the actors who want to achieve a particular outcome
by interacting with the system. Most critical part of an Information
Systems.
WHAT IS MIS?
Management Information Systems comprise the development and use of
information systems that help organizations achieve their goals and
objectives.
DEVELOPMENT AND USE OF INFORMATION SYSTEMS
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2
To have an IS meet your needs, you need to take an active role in
the syste’s deelopet.
With knowledge on MIS and IS, you will learn to ask some critical
questions, like where did the information come from?, how was
that system constructed?, and what roles did actual people who will
use it play in its development?.
ACHIEVING BUSINESS GOALS AND OBJECTIVES:
IS helps actors of an organization achieve goals and objectives
of the organization.
How does the IS help in achieving organizational goals?, Does
it give more value than the cost of its investment?
DIFFERENCE BETWEEN IS AND IT?
Information Technology refers to methods, inventions,
standards, and products. IT refers to raw technology,
and it concerns only the hardware, software, and data
components of an IS and how these are networked
together.
In contrast, IS refers to a system of hardware, software,
data, procedures, and people who produce the
information. Thus, IS includes people.
IT alone cannot help an organization achieve its goals
and objectives. It is only when IT is embedded into an
IS- the technology becomes useful.
The Information and Communications Technology (ICT)
sector includes companies involved in:
Software and Computer Services
Communications Services
ICT Manufacturing
ICT Wholesaling
ICT is nearly 3% of Canadian workers and generates
$155B in revenue
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