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Midterm

BUS 237 Study Guide - Midterm Guide: Dbase, Ikea, Internet Service Provider


Department
Business Administration
Course Code
BUS 237
Professor
Zorana Svedic
Study Guide
Midterm

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BUS 237 - MIDTERM TERM REVIEW
MIS
-Management Information Systems (MIS)
comprise the development and use of information systems that help organizations achieve their
goals and objectives
MIS is a type of information system
KEY Elements:
-Development and use
-Information systems
-Goals
-System - group of components that interact to achieve some purpose
-Information System (IS) - group of components that interact to produce information
combines people and procedures they use to make technology work for business
-Information System VS. Information Technology
IS: system of HARDWARE, SOFTWARE, DATA, PROCEDURES, PEOPLE that produces
information
IT: represents raw technology components of IS
-Hardware & Software
-Data components
-refers to: methods, inventions, standards, products
-FIVE COMPONENTS OF IS:
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-IT must be embedded into an IS to help accomplish objectives
Technology must be combined with people and procedure components
Including people in system impacts how you design and implement systems
-Example: Student is thinking about putting her personal profile on a social networking site (social
networking sites are examples of information systems). Use characteristics of IS to determine how it
works:
Hardware: company’s server
Software: facebook.com, website
Data: profile information, photos
Procedure: logging in, signing up
People: users like you and me, developers, administration
-Basic Information System:
E-mail, accessing web pages, word processors, spreadsheets, power points …
ALSO, mobile devices and applications, project-management software, collaborative systems
-Moore’s Law - “number of transistors per square inch on an integrated chip doubles every 18 - 24
months”
speed of computer chip doubles
price : performance ratio of computers has fallen (computer are smaller and less expensive)
HARDWARE
SOFTWARE
DATA
PROCEDURES
PEOPLE
Computer side
Computer side
Human Side
Human Side
Need software to
give instructions
(actors)
Instructions for
computers
BRIDGE between
Computer and
Human Interaction
Instructions for
humans
Need procedures to
work (actors)
MORE
AUTOMATED <-
Automation moves
work from human
side to computer
side
Work is harder, more
specialized
Work is easier,
requires less
qualifications
Increasing degree of
difficulty of change
MORE MANUAL ->
PC
Excel
Budgets
Calculations on Excel
Manager
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-IT / IS Changed Industries:
allowed individuals to compete with corporation: iStockPhoto
changed music delivery: iTunes impact on physical music albums
-SUMMARY:
Information systems are more than computers, we play a large part in making information systems
work for us
Technology will continue to develop and improve (Moore’s Law)
Business professionals will have to interact with information systems regularly
Think about how information technology is used to accomplish goals and objectives
BUSINESS PROCESSES, INFORMATION, DECISION MAKING
-Business Process
set of activities that are necessary to complete a response to a stimulus applied to an organization
series of tasks or steps designed to produce a product or service
is a system therefore, sometimes referred to as BUSINESS SYSTEMS
-e.g.) Inventory management process, manufacturing processes, sales & support processes
STIMULUS - customer orders products (IT, marketing, sales)
SET OF ACTIVITIES - employee picks up product from Inventory (operations = customer
service, human resource)
RESPONSE - products are delivered to customer
-e.g.) STIMULUS RESPONSE#
customer request ship product#
supplier shipment update inventory#
management directive create committee #
information about competitor develop new marketing scheme
-Business process is a NETWORK of:
Activities: transform resources and information of one type into resources and information of
another type
-follow rules and procedures
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