BUS 237 Study Guide - Final Guide: Business Process, Sales Management, Management System
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BUS 237 Full Course Notes
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What are the two basic ways to develop competitive advantage through systems: enhance products/service through information systems = enable org to differentiate themselves. Org look to systems to keep customers, reduce cost, and create barriers to entry. What are bsn functions and functional systems: all the primary and support activities in value chain b) system that support bsn functions by facilitating their work. What are the 5 typical functional systems: marketing and sale, operations, manufacturing, human resources, accounting and finance. What are the 5 problems with functional silos? (isolated functions: data duplication and inconsistency, disjointed business processes, limited information and lack of integrated info, isolated decisions inefficient, increased expenses. Info systems used by two or more related companies. Its no just simply automating what you have or improving what exist but rather creating new tech. Eai combines all systems by added layers of software to connect the systems together.