BUS 237 Study Guide - Final Guide: Bargaining Power, Vertical Market, Business Process Automation
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BUS 237 Full Course Notes
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Productivity paradox increasing spending in it and being justified without large increases in productivity. Productivity more or better output from same input. Structure of competition altering the way corporations compete; if accounting firm purchases new software, most others follow. Benefits to end customer competing firms may be able to offer more service or lower prices after investing in it. Approaches to improve organizational performance, each has its advantages and disadvantages: business process automation (bpa, business process improvement (bpi, business process transformation (bpt) Systems aren"t bad but they displace people instead of remove people. Involves automating some aspect of a business process through the application of information technology. Leaves the manual system essentially unchanged but makes processes more efficient by automating them. Affects how fast things are done, not how things are done. Customer still checks books outa t the desk, but the computer makes this process more efficient.