Study Guides (400,000)
CA (150,000)
SFU (5,000)
BUS (800)
BUS 272 (90)
Final

BUS 272 Study Guide - Final Guide: Goal Setting, Job Satisfaction, Cognitive Evaluation Theory


Department
Business Administration
Course Code
BUS 272
Professor
Christopher Zatzick
Study Guide
Final

This preview shows half of the first page. to view the full 3 pages of the document.
Earlier chapters stuff
Attribution theory = when we observe behavior, we attempt to determine whether it is internally/externally
caused
o Tries to explain the ways we judge people differently
o Internal = under personal control
o External = resulted from outside causes
Person is forced into this situation resulting in their behavior
o To determine internal/external, based on:
Distinctiveness
Consensus
Consistency
Fundamental attribution error = underestimating external factors, overestimating internal factors
Self-serving bias = attribute successes to internal, failures to eternal
Myers-Briggs Type Indicator
o Assessment based on how people feel/act in particular situations
o Terms:
Introvert/extrovert
Sensing/intuitive (practical vs big picture)
Thinking/feeling
Judging/perceiving
Big 5 model
o Taps 5 dimensions
o Factors:
Extraversion
Agreeableness
Conscientiousness
Emotional stability
Openness to experience
Emotional intelligence
o Self-awareness, self-management
o Social awareness, relationship management
Hofstede’s ultural diesios
o Power distance (who is in charge high = tolerant)
o Individualism vs collectivism
o Masculinity vs femininity
o Uncertainty avoidance (structured vs unstructured)
o L/T vs S/T orientation
find more resources at oneclass.com
find more resources at oneclass.com
You're Reading a Preview

Unlock to view full version