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Study Guide

BUS 272- Midterm Exam Guide - Comprehensive Notes for the exam ( 117 pages long!)


Department
Business Administration
Course Code
BUS 272
Professor
Zorana Svedic
Study Guide
Midterm

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SFU
BUS 272
MIDTERM EXAM
STUDY GUIDE

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CH1 OB
Organizational Behavior (OB)
- A field of study that looks at the impact that individuals, groups, and structure have on
behavior within organizations for the purpose of applying such knowledge toward
iprovig a orgaizatio’s effectiveess
- Organization: a consciously coordinated social unit, composed of a group of people,
that functions on a relatively continuous basis to achieve a common goal or set of goals
- OB is for everyone
The importance of interpersonal skills in the workplace
- More likely to attract and keep high-performers
- Positive social relationships also associated with lower stress and lower intention to quit
at work
- Employees who know how to relate to their managers well with supportive dialogue and
proactivity find their ideas are endorsed more often, further improving workplace
satisfaction
The major behavioral science disciplines that contribute to OB
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The rigor of OB
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