BUS 381 : A compiled list of all vocab for the second half of the course (chapters 7 to 12)

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Document Summary

Performance appraisal: the key to effective performance management. Provides information with which promotion and salary decisions can be made. Provides an opportunity for managers and employees to review each employee"s work-related behaviour, achievements, and contributions to the organization. Represent the core knowledge, skills, and abilities that will be used to evaluate employee performance. The quantifiable and measureable criteria that communicate how well, how often, or how quickly tasks are to be completed. Criterion deficiency when performance factors that are critical to job success are omitted and not. When performance factors that are not relevant or that are outside of the employee"s control are identified and assessed. Simplest and most popular technique for appraising performance. Puts more focus on the person rather than the behaviour, and are less legally defensible because of their subjective and ambiguous nature. Similar to a bell curve, this technique places predetermined percentages of rates in performance categories.