BUS 381 Midterm: BUS 381 - MIDTERM #1 - TEXTBOOK NOTES

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 381
• Professor: ROBERT WESTON

Document Summary

Human resource management: the management of people in an organization to drive successful organizational performance and achievement of the organizations strategic goals. Human capital: the knowledge, education, training, skills and expertise of an organizations workforce. 2) technology advanced which led to outsourcing of many hr activities: phase 4: current phase, in which the role of hr departments has evolved to which they help their organizations achieve their strategic objectives. All managers are human resource managers, in a way, because they hire, fire, and train. In a firm where there are managers that hire and a hr department/manager, the organizations mangers are distinguished between line authority and staff authority. Line authority gives managers the right to issue orders to other mangers or employees (superior subordinate relationship, whereas, staff authority gives a manger the right to advise other managers or employees, to which it creates an advisory relationship.