BUS 272- Midterm Exam Guide - Comprehensive Notes for the exam ( 117 pages long!)

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Zorana Svedic

Document Summary

A field of study that looks at the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward i(cid:373)provi(cid:374)g a(cid:374) orga(cid:374)izatio(cid:374)"s effective(cid:374)ess. Organization: a consciously coordinated social unit, composed of a group of people, that functions on a relatively continuous basis to achieve a common goal or set of goals. The importance of interpersonal skills in the workplace. More likely to attract and keep high-performers. Positive social relationships also associated with lower stress and lower intention to quit at work. Employees who know how to relate to their managers well with supportive dialogue and proactivity find their ideas are endorsed more often, further improving workplace satisfaction. The major behavioral science disciplines that contribute to ob. The process by which individual organize and interpret their impressions to give meaning to their environment. People behave based on perceptions, not reality. Self-esteem: the extent to which people like, respect, and are satisfied with themselves.