Midterm Exam study flash cards (ch 1-6)

25 Pages
Unlock Document

Simon Fraser University
Business Administration
BUS 272
Melissa Mc Crae

affective committment (emotional attachment to, identification with, and involvement in the organization) 3 types of organizational commitment normative commitment (obligation an individual feels to staying with the organization) continuance commitment (calculation to forming (development, uncertainty) storming (intragroup conflict) 5-stage model of groups norming performing adjourning employees react emotionally to things that happen to them at work and this emotional Affective events theory reaction either positivey or negatively influences job performance and job satisfaction the extent to which a society encourages people to be tough, confrontational, assertiveness (globe) assertive, and competitive. (equal to hofstede's quality of life) evaluative statements (either favorable or attitudes unfavorable) concerning objects, people, or events When we observe an unusual behaviour by an individual, we consider whether it was internally (caused by the individual) or Attribution theory externally caused. (three rules to determine) -Distinctiveness (how often does the person do this in other situations?) -Consesus (how often do others do this in the same situation?) new ideas new perspectives benefits of diversity (5) reflects population organization as a member of soceity international clients and suppliers Extraversion (degree to which a person is sociable, talkative, and assertive) agreeableness (degree to which a person is good-natured, cooperative, trusting) Big 5 personality factors conscientiousness (degree to which a person is responsible, dependant, persistent) emotional stability (degree to which a person is calm, secure, self-confident) free-spirited, rebellion, personal gratification, face time, material boomers (44-63) accumulation, getting ahead, involvement to change the world offering extrinsic rewards for work effort thet was previously rewarding intrinsically cognitive evalutation theory will tend to decrease the overall level of a person's motivation the reaction to one person is often contrast effects influenced by other people we have recently encountered change inputs (dont work as hard) change outcomes (work harder to prove you deserve more) correcting inequity (6) adjust perceptions of self adjust perceptions of others ---equity theory (motivation) choose a different referent (consider what others who are in your same position make) leave a group of employees at the same level, but cross functional teams (project teams) from different work areas, who come together to accomplish a task the perceived fairness of the amount and distributive justice allocation of rewards among individuals effectiveness the acheivement of goals ratio of effective output to the input efficiency required to produce the output
More Less

Related notes for BUS 272

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.