ADMN 2220H- Midterm Exam Guide - Comprehensive Notes for the exam ( 25 pages long!)
6 Oct 2017
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Document Summary
Chapter 1 an introduction to organizational behaviour. Roots of organizational behaviour: emerged from numerous fields of study, such as psychology, sociology, engineering, anthropology, and management. Organizational inputs: organizational inputs all the human, informational, material, and financial resources taken from the external task environment and used by the organization. Organizational outputs: organizational outputs the products and services, as well as the more intangible outputs such as reputation, image, and ideas. Feedback processes: feedback any information that people or organizations receive about their behaviour or performance, its effect on others, or comparison to a standard or expectation. Chapter 2 creating a positive work environment. Organizational environment: culture is strong and adaptive, leaders influence, motivate, and enable others, organizational values are clear, communication is open and decision making is ethical. They are stronger, held more confidently, and more resistant to change: in social learning, the family, peer groups, and culture shape an individual"s attitudes in an indirect manner.
